Data stored includes user profiles, contacts, and groups. Users can enable the Incognito Profile setting to decrease the likelihood their profile can be linked to other activity.Īny data storage is done on the client devices. Sending contact addresses via links or QC codes shares your profile with the receiving user. These links can be deleted or set as a one-time invitation link. SimpleX Chat allows users to create links or QC codes to share their address, so other users can connect and chat. Users can choose which server(s) to send messages as a result, every conversation could use different server(s) for message routing. The SimpleX Chat protocol primarily relies on temporary anonymous pairwise identifiers to send messages. SimpleX Chat uses the SimpleX Chat protocol, which has been audited, to route messages. By extension, SimpleX does not collect any information, including metadata. Users create profiles and databases stored on their devices. ![]() SimpleX Chat does not use any identifiers - not even for message routing. Session’s client does not use tracking methods nor display ads. These communication methods are all encrypted and the network has zero knowledge of metadata surrounding communications because of this, Session states that there’s nothing to leak. Voice and video calls are a beta feature as of writing. Session supports group chats, voice messages, and sending file attachments. Session's decentralized nature and use of "onion" routing makes it resistant to censorship. Session does not collect metadata or any personal data. Accounts on Session are created using a SessionID this SessionID is not a username/password combination and instead has a unique-to-you seed phrase attached to it for recovery purposes.Īdditionally, users’ local Session databases can be encrypted with a PIN code. Session does not require a phone number (or any potentially unique identifier) for use. It is developed by Oxen and has a focus on privacy – specifically the protection of metadata – and security. Session is a decentralized messenger, utilizing the Oxen Service Node Network to route messages in a similar manner to Tor. ![]() Session protocol has been audited for security.No phone number required for account creation or service use.Collects no metadata or personal information.Then create a flow with an input variable recordId. If you’re not familiar with Web Chat, you can refer to this great Trailhead module : Web Chat Basics. You need first to enable and configure Web Chat. The flow initiated by the Agent will send a message to the customer. In this scenario we will start a flow from a Case during a Web Chat conversation. FlowManageChatSessionSC : you can use this component in Screen.FlowManageChatSessionLA : you can use this component in Action.The package will add two Lightning Component : You can either copy/paste the code below or install the following package : FlowManageChatSession Just drag and drop an Action node fill the parameter. The example below retrieves the LiveChatTranscriptId from the CaseId: In case your flow is not started from the LiveChatTranscript object or the MessagingSession object, you can also retrieve the LiveChatTranscriptId or the MessagingSessionId using a Get Record node in your flow. Just drag and drop the component on a screen and fill the parameter. recordId : (for initFileTransfer only) the id of the record to attach the file after transfer.message : the message you want to set or send.Supported action are : sendMessage, setAgentInput, endChat, initFileTransfer. actionType : the type of action you want to perform.sessionId : the id of the LiveChatTranscript or the MessagingSession.The functionality is available as both a screen component and a Flow action. End Chat – Ends a chat in which an agent is currently engaged.Init File Transfer – Initiates the process of transferring a file from a customer to an agent.Set Agent Input – the message will be set in in the agent’s text box so the agent can change/personalize it. ![]()
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